Install Coordinator

Are you ready to trade in your daily hustle and grind for a rewarding career where your skills shine and you get to enjoy a relaxed, community-focused lifestyle in the Rockies? Do you want to join a stable, trusted company with deep roots in the community, built on a century of excellence all while living in one of the most stunning mountain destinations in Colorado? If you’re looking for a company that believes in creating a balance between rewarding work and a fulfilling lifestyle, we’re ready to roll out the welcome mat for you. Join Grand Lake Plumbing and Heating Company and turn your next career move into an opportunity to call Grand Lake home – because you deserve to live and work in a place that feels like a dream come true. 

Who We Are
Grand Lake Plumbing & Heating has been proudly serving the Grand Lake region for over 100 years. Voted Best in Grand County, we’re proud to offer rewarding plumbing careers in the heart of Colorado’s majestic Rockies. We provide homeowners with complete plumbing, water treatment, heating, indoor air quality and drain cleaning services. Our culture is built on trust, support, and a shared commitment to excellence, creating a workplace where everyone feels valued and connected. We believe in more than just great work – we believe in building a career with purpose and creating a life filled with connection, relaxation and adventure!  At Grand Lake Plumbing, we roll out the welcome mat for skilled professionals like you to join our team, where a quaint mountain community and a great work culture come together to create the next chapter of your dream life. 

Location: Grand Lake, CO

What We Offer:

• Up to 4 weeks PTO  
• 6 Paid Public Holidays 
• Paid Ongoing Training 
• Employer Paid 401(k) contribution  
• Profit Sharing 
• Health, Dental, and Life Insurance 
• AFLAC benefits 
• In-house Beverages & Snacks 
• Year Round (FUN) Events 
• A family culture 

Responsibilities:

The essential functions of the Install Department are to serve the customers of the company by installing heating and plumbing systems, well pumps or component replacement with an emphasis on quality and efficiency in which all applicable local and national codes are followed.  The Install Coordinator is the main contact for the job when it goes live, as well as schedules and dispatches installation jobs and prepares the installers so they can accomplish the highest quality installations, every time.  

• Working closely with the Systems Advisor, Field Supervisor, Lead Installer and Installation Manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial goals.  
• Develops and manages a proactive installation schedule that ensures all required parts are received in advance of the scheduled workday—supporting consistent workflow and the achievement of daily production goals. 
• Ensure that materials and resources are accurate and available to maximize the installer’s efficiency.   
• Assure all checklists, material lists and drawings are complete. 
• Calling customers to schedule system installations, collecting deposits, and dispatching technicians. 
• Know how to establish customer rapport to ensure highest levels of satisfaction. 
• Material procurement: assure all equipment is ordered and ready for each job, adhering to checklists, material lists, and quotes. 
• Schedule sub-contractors, equipment rentals and utility locates. 
• Assure and support the install crews to have necessary tools, equipment and materials for every install.  This may require part runs and field visits. 
• Complete all required paperwork in a timely and accurate manner, which include building permits, well pump registrations, and equipment warranties. 
• Ensure customer contact information and job documentation is current and accurate. 
• Assist Install Manager with reporting, job costing and tracking materials.  
• Attend weekly morning installation meetings and/or staff meetings. 
• Attend company or vendor training as required. 
• Exhibit professional conduct at all times, whether in the office, at the job site or driving company vehicles. 
• Take the necessary precautions and steps to create a safe work environment for all workers and the customer. 

Qualifications:

To perform this job successfully, the individual must be able to complete all areas outlined for this position in a satisfactory manner. Developing a strong working relationship with co-workers, installers and technicians is required to get the job done correctly and in the best interest of our customers. Listed below is a representation of knowledge, skills, and/or abilities necessary to meet the minimum job requirements.

• High School Diploma or equivalent required
• Must have and maintain a valid driver’s license.
• Must have pleasant demeanor and be able to demonstrate great customer service skills 
• Proactively know status of jobs and has strong decision making skills to adapt to changes in schedule and priorities.  
• Multitasker who enjoys working with diverse teams on varied projects in a fast paced goal driven environment.  
• Detail oriented and highly organized with exceptional follow-through abilities.  
• Must be consistent, accurate and reliable.  
• Share company Core Values 
• Highly motivated, self-starting, flexible and great attitude on life. 

Preferred Experience:

While not required, prior experience in the trades or construction industry is beneficial. Familiarity with project management, construction phases, and Microsoft Office programs such as Teams, Excel, and Word will help support success in this role.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."